Refund Policy

Overview

At POLIREXAVIS, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we're here to help.

Conditions for Refund

• You have 30 calendar days to return an item from the date you received it.
• The item must be unused and in the same condition that you received it.
• Your item needs to have the receipt or proof of purchase.

Process for Refund

To initiate a refund, please contact our customer service at [email protected]. After receiving your request, we will inspect the item and notify you on the status of your refund.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, we will initiate a refund to your original method of payment within 5 business days. The time it takes for the refund to appear on your account will depend on your card issuer's policies.

Contact Us

If you have any questions about our refund policy, please contact us at [email protected] or call us at (555) 012-3456.